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Last Updated: January 2026

Cloudaeris Privacy Policy

This Privacy Policy describes how Cloudaeris LLC (“Cloudaeris,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you interact with our website, services, and communication tools.

By using our website or submitting information through any Cloudaeris form, you consent to the practices described in this Policy.

Testimonials

Client Success Stories Across Multiple Industries

Our diverse client base spans multiple industries and regions, with each organization facing unique challenges that we've helped solve through Microsoft Cloud transformation.

Charlotte, NC Based Hospitality Business

"Our productivity went from Good to GREAT! Cloudaeris did an excellent job overhauling our systems. They are easy to work with, professional, and very knowledgeable about this space. I highly recommend them for your next project!" 

Boston, MA Based Insurance Agency

"I really can't say enough good things about my experience working with Cloudaeris. They were incredibly patient with our needs and proposed the most efficient solutions with innovative ways to both enhance my IT environment and save costs. Truly a 1% experience." 

Charlotte, NC Based General Contractor

"Having dealt with private IT firms in the past, Cloudaeris is hands down the best I've ever worked with. Given our firm's operations in multiple states, their ability to bring our complete IT package together seamlessly is no small feat."

1. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Directly

This includes information you submit through:

  • Contact forms
  • Consultation booking forms
  • Support requests
  • Email communications

Examples include your name, email address, phone number, company name, and any other information you choose to provide.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Interaction data (e.g., time on site, clicks)

These practices are standard for website performance, analytics, and security.

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries, support requests, and consultation bookings
  • Provide information about Cloudaeris products and services (with your consent)
  • Improve website functionality and user experience
  • Maintain security and prevent abuse or fraud
  • Comply with legal obligations and industry compliance requirements

Your information is only used for purposes consistent with this Privacy Policy.

3. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (e.g., Microsoft 365 services you already use with us)
  • Advisors or contractors supporting website operations or communications
  • Legal or regulatory authorities when required by law

All third-party partners that process data on our behalf follow strict data protection guidelines.

4. Security Measures

We take reasonable precautions to protect your information both online and offline, including:

  • Encryption for sensitive data transmission
  • Secure servers and restricted access protocols
  • Industry-standard administrative safeguards

Only authorized personnel with a business need may access your information.

5. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold
  • Correct or update your information
  • Request deletion of your data
  • Express concerns about how your information is used
  • Request limitations on use or opt out of certain communications

California Residents:
You may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what data is collected, request deletion, and opt out of data sharing.

EU/EEA Residents:
If Cloudaeris processes your data while you are located in the EU/EEA, GDPR rights may apply, including:

  • Right to access
  • Right to erasure
  • Right to object
  • Right to data portability

6. Cookies & Tracking Technologies

We may use cookies and similar tools to improve website performance, analytics, and user experience. You can manage cookie settings through your browser.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service requests
  • Meet legal and compliance obligations
  • Support business operations

When data is no longer required, we take reasonable steps to securely delete or de-identify it.

8. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect data from minors. If you believe a minor has provided information to us, please contact us.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated date to reflect changes.

11. Contact Us

If you have questions or would like to exercise your privacy rights, contact us at:

Cloudaeris LLC
hello@cloudaeris.com
888-367-9038